Manager, Library Services (access And User Services Circulation Manager)

centers.louisville.edu

Louisville, Kentucky, US
Fully remote
Supervise daily desk and backroom operations
Manage circulation and access functions
Oversee public service desks
The Manager, Library Services will supervise daily desk and backroom operations of the Access and User Services department, including managing circulation/access functions and scheduling staff

Job Summary

  • The Manager, Library Services will supervise daily desk and backroom operations of the Access and User Services department, including managing circulation/access functions and scheduling staff.
  • This position will report to, and coordinate with, the Access Services Librarian to create department policies, procedures, training, and customer service goals.
  • The overarching purpose of the position is to ensure access to high-quality library resources and services in order to advance student success and support the research mission of the university.

Matching Summary

The Manager, Library Services will supervise daily desk and backroom operations of the Access and User Services department, including managing circulation/access functions and scheduling staff.

Skills & Requirements

Must-have

  • Supervise daily desk and backroom operations
  • Manage circulation and access functions
  • Oversee public service desks
  • Ensure patron interaction quality
  • Maintain library policies knowledge
  • Serve as emergency contact

Nice-to-have

  • Advance student success
  • Support university research mission
  • Collaborate with library administration
  • Ensure accessibility standards compliance

Key Requirements

  • Bachelor's degree or equivalent experience
  • Four (4) years of relevant experience
  • 5-8 years customer service experience
  • 3-5 years supervisory/management experience

Work Rights

Not specified

Tailored Resume

Cover Letter