The role involves meeting and greeting all guests upon arrival and checking them in according to established standard operating procedures
Job Summary
The role involves meeting and greeting all guests upon arrival and checking them in according to established standard operating procedures.
Employees must be familiar with all room types, rates, availability status, and hotel facilities to provide accurate information and upsell effectively.
The position requires maintaining professional relationships with team members while handling guest requests such as restaurant reservations and transportation.
Matching Summary
Match Score: 85
The role involves meeting and greeting all guests upon arrival and checking them in according to established standard operating procedures.
Skills & Requirements
Must-have
Professional customer service skills
Strong English communication ability
Knowledge of hotel room types and rates
Ability to handle conflict situations professionally