Gestionnaire De Secteur Sav H/f - Cdd

VELUX

Not specified
Experience in customer relationship management
Strong organizational and listening skills
Proficiency with computer tools
VELUX is seeking a Sector Manager for their After-Sales Service, responsible for scheduling service appointments and ensuring customer satisfaction through effective communication and organization. The ideal candidate will have customer service experience, strong organizational skills, and proficiency in IT tools, including SAP

Job Summary

  • The role involves ensuring national planning of qualified interventions and optimizing technician schedules.
  • The candidate will act as the primary point of contact for service technicians and handle sensitive cases and emergencies.
  • VELUX offers a diverse work environment with opportunities for professional development within an international family-owned company.

Matching Summary

Match Score: 75

VELUX is seeking a Sector Manager for their After-Sales Service, responsible for scheduling service appointments and ensuring customer satisfaction through effective communication and organization. The ideal candidate will have customer service experience, strong organizational skills, and proficiency in IT tools, including SAP.

Skills & Requirements

Must-have

  • Experience in customer relationship management
  • Strong organizational and listening skills
  • Proficiency with computer tools

Nice-to-have

  • Knowledge of SAP software
  • Collaborative attitude and team spirit
  • Proactive problem-solving abilities

Key Requirements

  • Customer relationship experience required
  • Good mastery of IT tools required
  • SAP knowledge is an asset

Work Rights

Not specified

Tailored Resume

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