GMP Technologies (S) PTE LTD is seeking an IT Application Support Lead (L3) with extensive experience in application support within the banking sector. The role involves overseeing L3 support issues, engaging with vendors, and leading root cause analysis, while requiring strong technical expertise in Java, SQL, and incident management
Job Summary
The role serves as the single point of ownership for L3 support issues, ensuring comprehensive logging and tracking of vendor tickets.
Candidates must manage offshore support rosters while coordinating with onshore development teams for bug fixes and configuration changes.
The position requires conducting code reviews for hotfixes and representing technical changes in Change Advisory Board meetings.
Matching Summary
Match Score: 85
GMP Technologies (S) PTE LTD is seeking an IT Application Support Lead (L3) with extensive experience in application support within the banking sector. The role involves overseeing L3 support issues, engaging with vendors, and leading root cause analysis, while requiring strong technical expertise in Java, SQL, and incident management.