Customer Success Manager, Corporate

AlphaSense

Remote, United States
Base: $80,000 - $95,000 usd; bonus/equity: perform...
Remote
2-4 years customer success experience
Saas client-facing role background
Data-driven decision making skills
AlphaSense is seeking a Customer Success Manager for its Corporate division, focusing on client engagement and maximizing the value of their market intelligence platform. The role involves driving product adoption, providing training, and acting as a voice for customer needs, all within a remote work environment

Job Summary

  • The Customer Success Manager partners with Account Managers to optimize the customer journey and deliver value through strong product adoption.
  • This role supports clients across major verticals including Technology, Consumer Packaged Goods, Energy, and Life Sciences.
  • Candidates will act as the voice of the customer internally by collaborating with Sales, Support, and Product teams to shape strategy.

Matching Summary

Match Score: 85

AlphaSense is seeking a Customer Success Manager for its Corporate division, focusing on client engagement and maximizing the value of their market intelligence platform. The role involves driving product adoption, providing training, and acting as a voice for customer needs, all within a remote work environment.

Salary

Base: $80,000 - $95,000 USD; Bonus/Equity: Performance-based bonus and equity offered; Benefits: Generous benefits program included

Skills & Requirements

Must-have

  • 2-4 years customer success experience
  • SaaS client-facing role background
  • Data-driven decision making skills
  • Cross-functional collaboration ability

Nice-to-have

  • Financial services industry experience
  • Consultative professional mindset
  • Fast-paced environment adaptability
  • Strong organizational time management

Key Requirements

  • 2–4+ years in Customer Success or Account Management
  • Client-facing SaaS role experience required
  • Proven ability to drive measurable business outcomes

Work Rights

Not specified

Tailored Resume

Cover Letter