Commercial Services & Solutions Delivery Manager Growth Region
Philips UK
Multiple Locations
Operational excellence
Commercial performance
Solution design and delivery
Your mission is to make S&SD become a key value driver for the AM&D business in terms of Sales, OIT, Client Satisfaction and Compliance
Job Summary
Your mission is to make S&SD become a key value driver for the AM&D business in terms of Sales, OIT, Client Satisfaction and Compliance.
This role oversees all AM&D S&SD-related activities in the region, ensuring streamlined processes, strong performance management, and effective delivery of the hardware, software, and services portfolio.
You will be part of a highly energetic, diverse, and professional team with a wide exposure in Philips.
Matching Summary
Your mission is to make S&SD become a key value driver for the AM&D business in terms of Sales, OIT, Client Satisfaction and Compliance.
Skills & Requirements
Must-have
Operational excellence
Commercial performance
Solution design and delivery
Performance management
Technical issue escalation and resolution
Service Catalogue management
Nice-to-have
Cross-functional alignment
Highly energetic, diverse, professional team
Lean/Six Sigma tools
Communities of practice
Culture of impact with care
Key Requirements
Bachelor's or Master's degree
Minimum 5 years of relevant experience
Proven experience managing complex service operations
Strong track record in commercial service management
Hands-on experience in technical issue escalation
Solid understanding of hardware, software, service solutions
Demonstrated capability in performance management
Proven ability to operate in cross-functional, matrixed global environments