Senior Production Readiness Manager

Workday

India
Fully remote
Technical competence in workday products
Experience in erp system performance
Ability to manage customer escalations
Workday is seeking a Senior Production Readiness Manager to oversee customer deployments and ensure optimal product performance. The role requires strong technical expertise, project management skills, and the ability to foster customer relationships

Job Summary

  • The Senior Production Readiness Manager is a customer-facing role that combines technical expertise, project management, and customer relations.
  • This role ensures successful performance testing and transition to production by collaborating with internal teams and advocating for customers.
  • Workday offers a flexible work environment that combines in-person and remote work, allowing employees to create a schedule that meets their needs.

Matching Summary

Match Score: 85

Workday is seeking a Senior Production Readiness Manager to oversee customer deployments and ensure optimal product performance. The role requires strong technical expertise, project management skills, and the ability to foster customer relationships.

Skills & Requirements

Must-have

  • Technical competence in Workday products
  • Experience in ERP system performance
  • Ability to manage customer escalations
  • Strong project management skills

Nice-to-have

  • Passion for customer relations
  • Ability to thrive in ambiguity
  • Excellent communication and presentation skills

Key Requirements

  • 7+ years experience in technical support
  • 5+ years experience in customer support
  • BS or MS in a Technical Degree

Work Rights

Not specified

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