Base: £24,784.77 py; bonus/equity: not specified; ...
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Professional communication skills
Effective email writing ability
Solution-focused problem solving
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Chubb Fire & Security is seeking a Customer Experience Advisor for their Blackburn office, emphasizing a people-first culture and commitment to employee development. This full-time role offers training for candidates regardless of experience and focuses on providing exceptional customer service through effective communication.
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Job Summary
The role involves responding to inbound calls and emails while focusing on high-value National Accounts across the UK.
Chubb offers a comprehensive benefits package including 25 days holiday, company pension, and life assurance worth 4x basic salary.
Full training is provided for this position, emphasizing that prior experience is not necessary but a people-first mindset is essential.
Matching Summary
Match Score: 75
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Chubb Fire & Security is seeking a Customer Experience Advisor for their Blackburn office, emphasizing a people-first culture and commitment to employee development. This full-time role offers training for candidates regardless of experience and focuses on providing exceptional customer service through effective communication.
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Salary
Base: £24,784.77 per annum; Bonus/Equity: Not specified; Benefits: 25 days holiday plus bank holidays, onsite parking, cycle to work scheme, employee referral scheme, pension, life assurance, childcare vouchers
Skills & Requirements
Must-have
Professional communication skills
Effective email writing ability
Solution-focused problem solving
Calm under pressure
IT literacy with multiple systems
Nice-to-have
Natural communicator building rapport
Open minded and willing to learn
Proactive incident identification
Fast-paced environment adaptability
Key Requirements
No prior experience required as full training is offered