Animal Emergency Hospital is seeking a Client Service Representative Supervisor in Acton, MA, to lead a team in delivering exceptional customer service within a veterinary setting. The ideal candidate should have at least three years of relevant experience, strong communication and leadership skills, and a commitment to fostering a positive workplace culture
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
Key responsibilities that distinguish the Supervisor include managing staff schedules, ensuring the appropriateness of practice schedules, assist with hiring and training new employees, addressing performance issues, auditing end-of-day procedures, updating training materials, and maintaining a focus on exceptional customer service across the team.
We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Matching Summary
Match Score: 85
Animal Emergency Hospital is seeking a Client Service Representative Supervisor in Acton, MA, to lead a team in delivering exceptional customer service within a veterinary setting. The ideal candidate should have at least three years of relevant experience, strong communication and leadership skills, and a commitment to fostering a positive workplace culture.
Salary
Base: $19-$22/hour; Bonus/Equity: performance-based bonuses; Benefits: 401(k) with company match, CE allowance, Employee pet discounts