Patient Service Representative - Float

Advocate Health

Burlington, Wisconsin, United States
Base: $20.80 - $31.20; bonus/equity: not specified...
Patient registration and scheduling
Insurance verification and co-pays
Customer service skills
Greets patients and visitors, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors, answers telephone, screens calls, and takes messages.
  • Registers patients, obtains demographic and insurance information, verifies coverage, collects co-pays, and schedules appointments.
  • Monitors patient flow, offers assistance, and performs visit closure including scheduling follow-up appointments.

Matching Summary

Greets patients and visitors, answers telephone, screens calls, and takes messages.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • patient registration and scheduling
  • insurance verification and co-pays
  • customer service skills
  • written and verbal communication
  • intermediate computer skills
  • electronic mail
  • Microsoft Office

Nice-to-have

  • resource to patient services staff
  • assist with orientation and training
  • fast paced environment
  • strong attention to detail

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • patient scheduling experience
  • registration experience
  • medical clinic reception experience

Work Rights

Not specified

Tailored Resume

Cover Letter