Customer Service Manager

Early Start Australia

Melbourne, Australia
On-site
Leadership and coaching skills
Experience in high-volume call environments
Strong time management skills
The Customer Service Manager will lead a dynamic team to deliver exceptional care outcomes across Australia

Job Summary

  • The Customer Service Manager will lead a dynamic team to deliver exceptional care outcomes across Australia.
  • This role involves designing operations with a growth mindset and improving customer experience.
  • Join a supportive team that values ongoing training and professional development.

Matching Summary

The Customer Service Manager will lead a dynamic team to deliver exceptional care outcomes across Australia.

Skills & Requirements

Must-have

  • Leadership and coaching skills
  • Experience in high-volume call environments
  • Strong time management skills

Nice-to-have

  • Proactive and solution-focused attitude
  • Customer Experience mapping
  • Ability to work in a hybrid environment

Key Requirements

  • Knowledge of Aged Care and NDIS
  • Experience leading teams
  • Excellent verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter