Customer Success, Enablement Senior Manager

Equinix Inc.

Dallas, Texas, United States
Base: $136,000 - $204,000 usd (dallas); base: $139...
Global customer success strategy execution
Field competency gap analysis
Enablement program development and validation
This role serves as the key interface between business stakeholders and the program team to translate field needs into global enablement recommendations

Job Summary

  • This role serves as the key interface between business stakeholders and the program team to translate field needs into global enablement recommendations.
  • The position requires conducting in-depth discovery to identify field competencies, productivity gaps, and specific regional market needs.
  • Equinix offers competitive benefits including health insurance, retirement plans, and paid time off alongside opportunities for professional growth.

Matching Summary

This role serves as the key interface between business stakeholders and the program team to translate field needs into global enablement recommendations.

Salary

Base: $136,000 - $204,000 USD (Dallas); Base: $139,000 - $209,000 CAD (Toronto); Bonus/Equity: Eligible depending on position; Benefits: Health, retirement, PTO included

Skills & Requirements

Must-have

  • Global customer success strategy execution
  • Field competency gap analysis
  • Enablement program development and validation
  • Stakeholder engagement with executive sponsors
  • Regional enablement requirements management

Nice-to-have

  • Front-line customer success experience
  • Account management background
  • Data-driven insights for program refinement
  • Cross-functional collaboration skills
  • Coaching and advocacy capabilities

Key Requirements

  • Bachelor's Degree required
  • Proven years of experience preferred
  • Prior front-line customer success or account management role preferred

Work Rights

Not specified

Tailored Resume

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