Guest Services Supervisor - Rogers Stadium

Live Nation Entertainment

Rogers Stadium, Canada
Base: $22/ph; bonus/equity: not specified; benefit...
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Exceptional front-line customer service
Positive "can-do" attitude
Lead and train staff
** Live Nation Entertainment is seeking a Guest Services Supervisor for Rogers Stadium, focusing on delivering exceptional customer service during live events. The ideal candidate should possess strong leadership skills, a passion for live events, and the ability to handle guest inquiries and complaints effectively. **

Job Summary

  • Be part of the Guest Services Team at Rogers Stadium where our staff are our crew members and have the unique opportunity to create an exceptional fan experience.
  • Direct and supervise Guest Services staff and other employees performing similar services.
  • Assist concert goers with event information, ticketing issues, seating arrangements, and general venue services.

Matching Summary

Match Score: 75

** Live Nation Entertainment is seeking a Guest Services Supervisor for Rogers Stadium, focusing on delivering exceptional customer service during live events. The ideal candidate should possess strong leadership skills, a passion for live events, and the ability to handle guest inquiries and complaints effectively. **

Salary

Base: $22/per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional front-line customer service
  • Positive "can-do" attitude
  • Lead and train staff
  • Respond to guest inquiries and complaints
  • Work closely with other departments

Nice-to-have

  • Passion for live events
  • Go above and beyond

Key Requirements

  • Experience in live events or customer service
  • Excellent verbal, written and interpersonal communication skills
  • Experience with de-escalation tactics
  • Demonstrated experience in leading a team
  • Available for all events scheduled at Rogers Stadium this summer
  • Must be 18 years of age or older

Work Rights

Must have work authorization

Tailored Resume

Cover Letter