Customer Banking Specialist - Emerald

CommBank

Emerald, Queensland, Australia
**
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Assist with cash handling
** CommBank is seeking a part-time Customer Banking Specialist for their Emerald branch, where the role focuses on delivering exceptional service to personal and small business customers through various banking transactions and financial solutions. The position requires a passion for customer service and a collaborative spirit, with the opportunity for career growth in the banking sector. **

Job Summary

  • Deliver a seamless banking experience to more than 10 million personal and small business customers.
  • Respond to customers’ transactional banking needs, conduct financial health checks, and assist with cash handling.
  • Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking and Financial Advice.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Customer Banking Specialist for their Emerald branch, where the role focuses on delivering exceptional service to personal and small business customers through various banking transactions and financial solutions. The position requires a passion for customer service and a collaborative spirit, with the opportunity for career growth in the banking sector. **

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Assist with cash handling
  • Follow bank processes and procedures
  • Uphold strong risk culture
  • Handle customer enquiries

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative culture
  • See the big picture for customers

Key Requirements

  • Entry-level position
  • Aboriginal &/or Torres Strait Islander people encouraged to apply

Work Rights

Not specified

Tailored Resume

Cover Letter