Service Coördinator Fsm

KONE GmbH

Den Haag, Netherlands
Market conform salary; not specified; benefits: 41...
Hybrid
Strong organizational skills
Real-time scheduling monitoring
Customer and technician coordination
The role serves as the critical link between customers, technicians, and field managers to ensure smooth daily operations

Job Summary

  • The role serves as the critical link between customers, technicians, and field managers to ensure smooth daily operations.
  • Responsibilities include real-time monitoring of schedules, optimizing plans using AI tools, and ensuring timely execution of maintenance tasks.
  • The company offers a hybrid working model across The Hague, Ede, or home, along with 41 vacation days and a lease-a-bike scheme.

Matching Summary

The role serves as the critical link between customers, technicians, and field managers to ensure smooth daily operations.

Salary

Market conform salary; Not specified; Benefits: 41 vacation days; Lease a Bike; Insurance discounts; Gym discount

Skills & Requirements

Must-have

  • Strong organizational skills
  • Real-time scheduling monitoring
  • Customer and technician coordination
  • MS Office proficiency
  • MBO-4 work level

Nice-to-have

  • Experience with Salesforce
  • AI-driven planning usage
  • Positive service attitude
  • Improvement identification skills
  • Stress-resistant mindset

Key Requirements

  • MBO-4 education level
  • Full-time availability (40 hours)
  • Experience with customer contact

Work Rights

Not specified

Tailored Resume

Cover Letter