Customer Care Representative - Grove Office (on-site)

941

St. Louis, MO, US
Base: $18.00 ph; bonus/equity: not specified; bene...
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1 year of call center experience
6 months customer service experience
Basic typing and computer skills
** MTM Health is seeking a Customer Care Representative for their on-site location in St. Louis, MO. The role involves handling inbound calls from members, clients, and facilities, requiring at least one year of call center experience and six months of customer service experience. **

Job Summary

  • The Customer Care Representative serves as the frontline image of MTM Health, handling 60-80 inbound calls daily from members and facilities.
  • MTM Health is an equal opportunity employer committed to removing community barriers and delivering exceptional care with multilingual services available 24/7.
  • Employees receive a comprehensive Total Rewards program including health insurance, a 401(k) match, paid time off, and continuing education reimbursement.

Matching Summary

Match Score: 75

** MTM Health is seeking a Customer Care Representative for their on-site location in St. Louis, MO. The role involves handling inbound calls from members, clients, and facilities, requiring at least one year of call center experience and six months of customer service experience. **

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, 401(k) Match, Paid Time Off

Skills & Requirements

Must-have

  • 1 year of Call Center experience
  • 6 months Customer Service experience
  • Basic typing and computer skills
  • Excellent navigational skills

Nice-to-have

  • Passionate about personalized attention
  • Driven individual with growth mindset
  • Collaborative team player

Key Requirements

  • Must currently reside in Missouri
  • Able to work ON-SITE at St. Louis location
  • 1 year of Call Center experience required
  • 6 months Customer Service experience required

Work Rights

Must currently reside in Missouri

Tailored Resume

Cover Letter