Customer Service Officer

TD

Moncton, New Brunswick, Canada
Base: $45,300 - $63,900 cad; bonus/equity: not spe...
Customer service in banking
Bilingual communication in french and english
Proficient in microsoft office
The Customer Service Officer Commercial Banking provides support to one or more Account Managers across NB & PEI and is accountable to deliver a superior customer experience while supporting profitable business growth

Job Summary

  • The Customer Service Officer Commercial Banking provides support to one or more Account Managers across NB & PEI and is accountable to deliver a superior customer experience while supporting profitable business growth.
  • TD offers a Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
  • TD is committed to colleague development through regular career conversations, training programs, mentoring, and a respectful workplace that values diverse perspectives and fair opportunities for growth.

Matching Summary

The Customer Service Officer Commercial Banking provides support to one or more Account Managers across NB & PEI and is accountable to deliver a superior customer experience while supporting profitable business growth.

Salary

Base: $45,300 - $63,900 CAD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Customer service in banking
  • Bilingual communication in French and English
  • Proficient in Microsoft Office
  • Strong organizational skills
  • Ability to multitask in fast-paced environment
  • Support Relationship Managers
  • Problem resolution skills

Nice-to-have

  • Resourceful and proactive approach
  • Team collaboration
  • Detail oriented
  • Client-focused conversations
  • Passion for customer service
  • Ability to quickly learn new systems

Key Requirements

  • Strong oral and written communication skills
  • Bilingual in French and English
  • Customer service and banking experience preferred
  • Ability to work with minimal supervision
  • Conscientious and detail oriented

Work Rights

Not specified

Tailored Resume

Cover Letter