Customer Service Representative (csr)

Greif

Arlington, TX, United States
Base: $22.07 - $37.55; bonus/equity: may be eligib...
Onsite
Manage customer inquiries and orders
Resolve customer issues effectively
Enter and manage customer purchase orders
Deliver legendary customer service by managing inquiries, orders, and issue resolutions for customers

Job Summary

  • Deliver legendary customer service by managing inquiries, orders, and issue resolutions for customers.
  • This position is onsite Monday - Friday, 6:00 AM-2:00 PM.
  • Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one.

Matching Summary

Deliver legendary customer service by managing inquiries, orders, and issue resolutions for customers.

Salary

Base: $22.07 - $37.55; Bonus/Equity: May be eligible for short-term incentive; Benefits: Comprehensive benefits package available day one

Skills & Requirements

Must-have

  • Manage customer inquiries and orders
  • Resolve customer issues effectively
  • Enter and manage customer purchase orders
  • Maintain accurate customer records
  • Adhere to safety culture and guidelines

Nice-to-have

  • Legendary customer service commitment
  • Participate in process improvement
  • Support onboarding of new team members
  • Share best practices

Key Requirements

  • Previous customer service or order management experience
  • High school diploma required
  • Bachelor's degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter