Senior Customer Architect (remote)

Imply

Seoul, South Korea
On-site
Imply lumi solution design
Splunk, cribl, grafana, elastic expertise
Cloud platform deployment (aws, gcp, azure)
Partner closely with customers to understand their challenges, design tailored solutions and demonstrate how Lumi can unlock new levels of speed, scale and value from their data

Job Summary

  • Partner closely with customers to understand their challenges, design tailored solutions and demonstrate how Lumi can unlock new levels of speed, scale and value from their data.
  • Leverage deep expertise in Splunk and familiarity with related tools such as Cribl, Grafana, and Elastic to ensure seamless integration into customer environments.
  • Collaborate with product management and engineering to share customer feedback, address solution gaps, and influence the Lumi roadmap to improve product-market fit.

Matching Summary

Partner closely with customers to understand their challenges, design tailored solutions and demonstrate how Lumi can unlock new levels of speed, scale and value from their data.

Skills & Requirements

Must-have

  • Imply Lumi solution design
  • Splunk, Cribl, Grafana, Elastic expertise
  • Cloud platform deployment (AWS, GCP, Azure)
  • SQL, SPL, Python/Java proficiency
  • Customer-facing pre-sales and adoption

Nice-to-have

  • Large-scale data storage optimization
  • Security analytics and incident response
  • Kubernetes and Helm familiarity
  • Structured sales methodologies (MEDDIC)
  • Mentoring team members

Key Requirements

  • 3+ years of experience in observability, SIEM, or analytics platforms
  • Hands-on experience designing/deploying in at least one cloud platform
  • Working knowledge of SQL, SPL, and a programming language
  • Background in bringing new products to market

Work Rights

Not specified

Tailored Resume

Cover Letter