Professional Services Engineer, Italy

Axon Enterprise

Italy, Italy
**
3+ years technical support or professional services experience
Strong networking knowledge tcp/ip vlans dns dhcp vpn
Fluent in english and italian communication skills
** Axon Enterprise is seeking a Professional Services Engineer in Italy to drive customer success and adoption of their technology solutions in public safety. The ideal candidate will have a strong technical background and experience in customer support, with a commitment to making a meaningful impact in the community. **

Job Summary

  • The role focuses on driving customer success and adoption of Axon products within the Public Safety sector in Italy.
  • Candidates will provide technical support across Tier 1-3 complexity and lead onsite and remote installations of hardware and software.
  • Axon is a fast-paced company with a mission to protect life, offering opportunities for high performers to drive real change.

Matching Summary

Match Score: 75

** Axon Enterprise is seeking a Professional Services Engineer in Italy to drive customer success and adoption of their technology solutions in public safety. The ideal candidate will have a strong technical background and experience in customer support, with a commitment to making a meaningful impact in the community. **

Skills & Requirements

Must-have

  • 3+ years technical support or professional services experience
  • Strong networking knowledge TCP/IP VLANs DNS DHCP VPN
  • Fluent in English and Italian communication skills
  • Willing to travel up to 40% regionally and internationally
  • Experience with AWS Azure cloud infrastructure and databases

Nice-to-have

  • Prior military or law enforcement background preferred
  • Bachelor's degree in Computer Science or Engineering
  • Understanding of software development or data analysis
  • Service management experience in public safety sector
  • Proactive self-motivated independent worker traits

Key Requirements

  • Legal right to live and work in Italy
  • International travel eligibility required
  • 3+ years in technical support or field implementation roles

Work Rights

Must have legal right to work in Italy

Tailored Resume

Cover Letter