Product Services Consultant

Caterpillar Inc.

Peoria, IL, USA
$97,530.00 - $146,290.00; not specified; subject t...
Onsite
Technical product support
Dealer network support
Product performance monitoring
As a Product Service Consultant for Medium Tractor Products, you will work with our dealer network to answer technical questions and monitor the overall performance of assigned products

Job Summary

  • As a Product Service Consultant for Medium Tractor Products, you will work with our dealer network to answer technical questions and monitor the overall performance of assigned products.
  • You will connect our internal engineering teams to real-time questions from the field to keep our machines running and meet our customers’ needs.
  • Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

Matching Summary

As a Product Service Consultant for Medium Tractor Products, you will work with our dealer network to answer technical questions and monitor the overall performance of assigned products.

Salary

$97,530.00 - $146,290.00; Not specified; Subject to plan eligibility, terms, and guidelines.

Skills & Requirements

Must-have

  • technical product support
  • dealer network support
  • product performance monitoring
  • technical publications distribution
  • mechanical aptitude diagnosis

Nice-to-have

  • cross functional collaboration
  • customer problem management
  • urgent field problem assistance
  • strong relationship building

Key Requirements

  • Bachelor's degree
  • Hands-on experience in service, service engineering or product support
  • Strong mechanical aptitude
  • Caterpillar product knowledge
  • Experience with dealers, OEMs or B2B services relationship management

Work Rights

Not specified

Tailored Resume

Cover Letter