Amazon is seeking a Senior Customer Success Manager for their Vendor Services team in Santa Monica, CA, responsible for managing relationships with top vendor partners and driving strategic growth. The ideal candidate will have over five years of experience in account management or related fields, with strong analytical skills and the ability to influence stakeholders
Job Summary
This role involves acting as the primary point of contact for top vendor partners to influence growth and improve end-customer experiences.
The position requires analyzing data from multiple sources to provide strategic insights and develop joint business plans with vendors.
Amazon offers a clear path to roles across the company, including a direct path to management within the team.
Matching Summary
Match Score: 85
Amazon is seeking a Senior Customer Success Manager for their Vendor Services team in Santa Monica, CA, responsible for managing relationships with top vendor partners and driving strategic growth. The ideal candidate will have over five years of experience in account management or related fields, with strong analytical skills and the ability to influence stakeholders.
Salary
Base: $72,000 - $154,000/year; Bonus/Equity: Equity and sign-on payments may be provided; Benefits: Full range of medical, financial, and other benefits included
Skills & Requirements
Must-have
3+ years client or vendor facing experience
Data analysis with large datasets
Proficient in Excel and analytical tools
Experience influencing stakeholders
Strong written and verbal communication
Nice-to-have
Experience with Tableau and Salesforce
Ability to rapidly adapt to change
Comfortable working in diverse groups
Proven track record of taking ownership
Experience in retail or technology sectors
Key Requirements
Bachelor's Degree required
5+ years in account management or related industries