Sr Solutions Specialist

Mohawk Carpet Foundation Inc

Dalton, Georgia, United States
On-site
Cross-functional collaboration
Process improvement initiatives
Project delivery coordination
The Sr Solutions Specialist is responsible for developing schedules and coordinating all necessary resources to ensure timely delivery of requests and orders as well as customer satisfaction

Job Summary

  • The Sr Solutions Specialist is responsible for developing schedules and coordinating all necessary resources to ensure timely delivery of requests and orders as well as customer satisfaction.
  • This role will lead process improvement initiatives to streamline sales and customer-facing activity and ensure all departments come together to deliver projects on-time and within scope.
  • Mohawk Industries is a leading global flooring manufacturer committed to more customer solutions, more process improvements, and more sustainable manufacturing.

Matching Summary

The Sr Solutions Specialist is responsible for developing schedules and coordinating all necessary resources to ensure timely delivery of requests and orders as well as customer satisfaction.

Skills & Requirements

Must-have

  • cross-functional collaboration
  • process improvement initiatives
  • project delivery coordination
  • CRM application
  • AS400 navigation
  • customer requirements design

Nice-to-have

  • innovative ideas
  • positive business relationships
  • flexible attitude
  • adaptable to change
  • team player

Key Requirements

  • Bachelor's degree or equivalent experience
  • 4-6 years relevant experience
  • Customer service experience required

Work Rights

Not specified

Tailored Resume

Cover Letter