Customer Service Coordinator

Mars Inc / Banfield Pet Hospital

Base: $15.39 - $19.67 hourly; bonus/equity: not sp...
Multi-tasking in high-volume environment
Fluent english communication skills
Comfortable working around various pets
The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive comprehensive benefits including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for their own pets.
  • The role requires maintaining accurate financial balances, educating clients on preventative care, and ensuring a welcoming environment for all visitors.

Matching Summary

The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.

Salary

Base: $15.39 - $19.67 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid parental leave, pet wellness plans

Skills & Requirements

Must-have

  • Multi-tasking in high-volume environment
  • Fluent English communication skills
  • Comfortable working around various pets
  • Accurate computer data entry
  • Mathematical ability for financial tasks

Nice-to-have

  • Initiative to enhance processes
  • Integrity and ethical judgment
  • Flexibility with weekend/evening hours
  • Cooperative team collaboration
  • Resilience under stressful conditions

Key Requirements

  • High School Diploma or equivalent preferred
  • One year related customer service experience required
  • Must be at least 18 years old for radiography duties
  • Medical background or veterinary terminology training preferred

Work Rights

Not specified

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