Customer Service Representative

Destination Pet LLC

Shrewsbury, MA, United States
$16-$18.00ph doe + tips; not specified; not specif...
On-site
Handling phones and customers
Greeting pet parents and pets
Managing check-ins and check-outs
Destination Pet LLC is seeking a Customer Service Representative for their Woof Pet Resort in Shrewsbury, MA. The role requires a pet and people enthusiast who can manage customer interactions while ensuring a welcoming environment for both pets and their owners

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/outs, and handling payments.
  • Pay starts at $16-$18.00/hour DOE + tips, with opportunities to elevate the love and lives of pet families.

Matching Summary

Match Score: 85

Destination Pet LLC is seeking a Customer Service Representative for their Woof Pet Resort in Shrewsbury, MA. The role requires a pet and people enthusiast who can manage customer interactions while ensuring a welcoming environment for both pets and their owners.

Salary

$16-$18.00/hour DOE + tips; Not specified; Not specified

Skills & Requirements

Must-have

  • handling phones and customers
  • greeting pet parents and pets
  • managing check-ins and check-outs
  • maintaining lobby cleanliness
  • responding to complaints professionally

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • cool under pressure
  • solving problems quickly

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter