Strong negotiation skills for payment arrangements
Ability to calculate percentages and dollar amounts
Experience in call center environment
The Recovery Specialist I is responsible for managing inbound and outbound collection calls, focusing on reducing charge-offs and increasing recoveries
Job Summary
The Recovery Specialist I is responsible for managing inbound and outbound collection calls, focusing on reducing charge-offs and increasing recoveries.
This role involves providing exceptional customer service and negotiating payment terms while adhering to compliance standards.
Marmon Holdings fosters a culture where everyone is empowered to be their best and committed to making a positive impact on the world.
Matching Summary
The Recovery Specialist I is responsible for managing inbound and outbound collection calls, focusing on reducing charge-offs and increasing recoveries.
Skills & Requirements
Must-have
Strong negotiation skills for payment arrangements
Ability to calculate percentages and dollar amounts
Experience in call center environment
Nice-to-have
Exceptional attention to detail
Ability to work collaboratively across departments
Demonstrated leadership and coaching skills
Key Requirements
High school diploma or GED required
One year of collection experience for Specialist I
One year of call center experience for Specialist I