It Service Delivery Manager

ConnectWise

Remote, United States
Not specified; not specified; not specified
**
Lead end-to-end it delivery initiatives
Own enterprise release governance processes
Manage project budgets and cost-effective delivery
** ConnectWise is seeking a remote IT Service Delivery Manager to lead the end-to-end delivery of IT initiatives while ensuring effective governance and risk management. The ideal candidate will possess strong leadership skills and experience in managing IT projects and processes. **

Job Summary

  • This role leads the end-to-end delivery of IT initiatives from intake through release while maintaining visibility into scope and team capacity.
  • The position holds primary accountability for enforcing enterprise release governance processes, managing release calendars, and ensuring structured go-live planning.
  • ConnectWise is a community-driven software company dedicated to the success of technology solution providers with over 45,000 partners globally.

Matching Summary

Match Score: 75

** ConnectWise is seeking a remote IT Service Delivery Manager to lead the end-to-end delivery of IT initiatives while ensuring effective governance and risk management. The ideal candidate will possess strong leadership skills and experience in managing IT projects and processes. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Lead end-to-end IT delivery initiatives
  • Own enterprise release governance processes
  • Manage project budgets and cost-effective delivery
  • Facilitate JAD sessions and agile ceremonies
  • Oversee vendor performance and integration risks

Nice-to-have

  • Strong stakeholder communication skills
  • Experience with ConnectWise software suite
  • Ability to drive resolution decisively
  • Commitment to inclusive positive culture

Key Requirements

  • Experience in IT service delivery leadership
  • Proven track record in release governance
  • Budget management experience required

Work Rights

Not specified

Tailored Resume

Cover Letter