Senior Application Support Analyst

Citi Handlowy

Mississauga, Ontario, Canada
$94,300.00 - $141,500.00 py
Technical and business support
Application systems maintenance
Stability efficiency and effectiveness improvements
The Application Support Senior Analyst provides technical and business support for users of Citi Applications, focusing on quick resolutions, stability, efficiency, and effectiveness improvements

Job Summary

  • The Application Support Senior Analyst provides technical and business support for users of Citi Applications, focusing on quick resolutions, stability, efficiency, and effectiveness improvements.
  • Responsibilities include maintaining application systems, managing operating environments, performing daily checks, developing documentation, assessing risks, and partnering with development teams for bug fixes.
  • The role requires strong analytical and communication skills, the ability to act as a liaison, and participation in application releases and post-implementation analysis.

Matching Summary

The Application Support Senior Analyst provides technical and business support for users of Citi Applications, focusing on quick resolutions, stability, efficiency, and effectiveness improvements.

Salary

$94,300.00 - $141,500.00

Skills & Requirements

Must-have

  • technical and business support
  • application systems maintenance
  • stability efficiency and effectiveness improvements
  • risk and impact assessment
  • technical support documentation development
  • application releases participation

Nice-to-have

  • coaching and training new recruits
  • influencing decisions through advice
  • sound ethical judgment
  • safeguarding Citigroup reputation

Key Requirements

  • 4+ years experience in Application Support
  • Experience installing configuring or supporting business applications
  • Experience with programming languages
  • Bachelor’s/University degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter