Product Support Operations Representative

Caterpillar UK

Fisher, IN, United States
Base: $97,530.00 - $146,290.00; bonus/equity: ince...
Dealer specific product or service development
Customer needs and satisfaction
Organizational products and programs knowledge
As a Product Support Operations Representative, you will be responsible for providing support for dealer specific product or service development and ensuring adequate capability and capacity at dealers to deliver services growth

Job Summary

  • As a Product Support Operations Representative, you will be responsible for providing support for dealer specific product or service development and ensuring adequate capability and capacity at dealers to deliver services growth.
  • The role involves cultivating and maintaining ongoing customer relationships, developing in-depth knowledge of organizational products and programs, and applying consulting and problem-solving skills.
  • Caterpillar offers a comprehensive benefits package including medical, dental, vision, paid time off, 401(k) savings plans, and career development opportunities.

Matching Summary

As a Product Support Operations Representative, you will be responsible for providing support for dealer specific product or service development and ensuring adequate capability and capacity at dealers to deliver services growth.

Salary

Base: $97,530.00 - $146,290.00; Bonus/Equity: Incentive bonus; Benefits: Medical, dental, vision, PTO, 401(k), HSA, FSA, Health Lifestyle Programs, EAP, Voluntary Benefits, Career Development, Parental leave, Adoption benefits, Tuition Reimbursement

Skills & Requirements

Must-have

  • dealer specific product or service development
  • customer needs and satisfaction
  • organizational products and programs knowledge
  • technical or business guidance
  • decision-making and critical thinking
  • effective communication skills
  • problem solving approaches

Nice-to-have

  • cultivating and maintaining customer relationships
  • collaboration with diverse individuals
  • relationship management techniques
  • building a better world

Key Requirements

  • US Work Authorization Sponsorship Offered: None

Work Rights

Not specified

Tailored Resume

Cover Letter