APAC Technology Systems and Operations Specialist

Netflix

Mumbai, India
Not specified; not specified; not specified
On-site
Network infrastructure knowledge
Macos/windows troubleshooting
Av systems expertise
This role serves as a technical leader for escalations, collaborating with internal and external teams to design systems that enable long-term operational success

Job Summary

  • This role serves as a technical leader for escalations, collaborating with internal and external teams to design systems that enable long-term operational success.
  • The specialist is responsible for owning the onsite experience at Netflix facilities, driving innovation, and reducing complexity to improve the end-user experience.
  • Candidates must possess a solid understanding of network infrastructure including routing, switching, DHCP servers, and low voltage cabling to effectively troubleshoot issues.

Matching Summary

This role serves as a technical leader for escalations, collaborating with internal and external teams to design systems that enable long-term operational success.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Network infrastructure knowledge
  • MacOS/Windows troubleshooting
  • AV systems expertise
  • SaaS applications support
  • Root cause analysis skills
  • Standard Operating Procedure development

Nice-to-have

  • AI and automation curiosity
  • Strategic thinking abilities
  • Data-driven decision making
  • Cross-functional partnership skills
  • Emerging technology assessment

Key Requirements

  • Solid understanding of Network infrastructure
  • Expertise in MacOS/Windows and AV systems
  • Experience with SaaS Applications
  • Ability to lead Managed Service Providers
  • Strong data analysis capabilities

Work Rights

Not specified

Tailored Resume

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