Director Of Operations

ticketmaster.sg

Tokyo, Japan
Onsite
Experience in ticketing and live events
Extensive account management experience
Strong project management skills
The Director of Operations role at Ticketmaster in Tokyo, Japan, seeks a leader to manage client relations and ensure exceptional ticketing services. The position involves overseeing a local team, driving operational efficiency, and collaborating with internal stakeholders to enhance client and fan experiences

Job Summary

  • The Director of Operations is responsible for providing leadership for employees and delivering outstanding support, vision and guidance for their region.
  • This role includes accountability for client and fan satisfaction, meeting agreed upon service level standards, driving efficiency, and improved employee performance.
  • The Director will work closely with the centralized teams to coordinate all installations, upgrades, and training.

Matching Summary

Match Score: 85

The Director of Operations role at Ticketmaster in Tokyo, Japan, seeks a leader to manage client relations and ensure exceptional ticketing services. The position involves overseeing a local team, driving operational efficiency, and collaborating with internal stakeholders to enhance client and fan experiences.

Skills & Requirements

Must-have

  • Experience in ticketing and live events
  • Extensive account management experience
  • Strong project management skills

Nice-to-have

  • Fluent in English and Japanese
  • Good listener with outstanding interpersonal qualities
  • Highly motivated team player

Key Requirements

  • Proven track record of innovation and leadership
  • Direct experience managing a team
  • Demonstrated success in operations and client relations

Work Rights

Not specified

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