Service Advisor

Montclair Acura

Verona, NJ, United States
$64,000.00-$161,000.00 py
**
Automotive service and repair
Customer communication and liaison
Develop repair estimates
** Montclair Acura is seeking an Automotive Service Advisor to facilitate customer interactions related to automotive services and repairs. The ideal candidate will possess strong customer service skills, mechanical understanding, and preferably prior experience in a similar role. **

Job Summary

  • Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan, and Vehicle Purchase Discounts are among the benefits offered.

Matching Summary

Match Score: 75

** Montclair Acura is seeking an Automotive Service Advisor to facilitate customer interactions related to automotive services and repairs. The ideal candidate will possess strong customer service skills, mechanical understanding, and preferably prior experience in a similar role. **

Salary

$64,000.00-$161,000.00

Skills & Requirements

Must-have

  • Automotive service and repair
  • Customer communication and liaison
  • Develop repair estimates
  • Prepare repair orders
  • Administer manufacturer warranty

Nice-to-have

  • Earning customers for life
  • Team player focused on customer service

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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