DocMorris N.V is seeking a 3rd Level Tech Support specialist to join their team in Munich, Germany. The role focuses on solving complex technical issues for partner physicians within the telemedicine sector, emphasizing infrastructure expertise and hands-on support
Job Summary
As a key technical figure, you are the last point of contact for our partner doctors.
You will solve complex cases that 1st and 2nd level support fail to resolve.
Shape the future of telemedicine with us and become part of a team driving the digitalization of the German healthcare system.
Matching Summary
Match Score: 85
DocMorris N.V is seeking a 3rd Level Tech Support specialist to join their team in Munich, Germany. The role focuses on solving complex technical issues for partner physicians within the telemedicine sector, emphasizing infrastructure expertise and hands-on support.
Skills & Requirements
Must-have
Network infrastructure troubleshooting
Firewall and antivirus expertise
Remote support via TeamViewer
Investigate technical problems
Collaborate with product development
Nice-to-have
Mentoring and knowledge sharing
Calmness in critical situations
Proactive problem-solving approach
Key Requirements
IT education or extensive system administration experience
Deep knowledge of network infrastructure
Proficiency in Windows, macOS, and Linux
Experience with terminal/CMD
Understanding of firewalls, antivirus, and EDR solutions