Job Summary

• The Learning Services Specialist provides high-quality support for the Learning Services team by managing requests in the Learning Management System (LMS), handling troubleshooting, reporting, and client consultation requests.
• This role supports GxP-related systems across various functional areas including clinical, biometrics, regulatory affairs, manufacturing, and quality assurance.
• Biogen offers a full and highly competitive range of benefits designed to support employees' and their families physical, financial, emotional, and social well-being.

Matching Summary

Salary

Base: $27.88-$36.18; Bonus/Equity: Short term and long-term incentives, cash bonus and equity incentive opportunities; Benefits: Medical, Dental, Vision, Life insurances, Fitness & Wellness programs, Disability insurance, Paid time off, Holidays, Paid Maternity and Parental Leave, 401(k) with match, ESPP, Tuition reimbursement

Skills & Requirements

Key Requirements

• 1-3 years of experience in learning, customer service, or general human resources
• Bachelor’s degree or equivalent combination of education and experience
• Experience with Veeva Vault Training or other LMS systems preferred
• GxP experience preferred
• Experience with a ticketing system/case management preferred

Work Rights