Patient Service Rep (psr)

Advocate Health

Libertyville, Illinois, United States
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
The role provides efficient, high-quality service to patients by registering them in the EMR system and verifying essential billing information

Job Summary

  • The role provides efficient, high-quality service to patients by registering them in the EMR system and verifying essential billing information.
  • Employees coordinate scheduling for appointments, laboratory tests, and radiology procedures while managing multiple incoming telephone lines.
  • Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, and paid time off.

Matching Summary

The role provides efficient, high-quality service to patients by registering them in the EMR system and verifying essential billing information.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers

Nice-to-have

  • Knowledge of eClinicalWorks scheduling sections
  • Strong communication skills
  • Ability to solve complex patient problems

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience with difficult customers

Work Rights

Not specified

Tailored Resume

Cover Letter