Dorsett Singapore is seeking a Reservations Officer to manage reservation inquiries, maximize bookings, and support the Reservations Department. The ideal candidate should have a background in hospitality, strong communication skills, and relevant experience in a hotel environment
Job Summary
The incumbent ensures all reservation enquiries are handled promptly, efficiently, and courteously to maximize bookings.
Responsibilities include processing requests via phone and email, inputting data accurately into the reservation system, and upselling hotel services.
The role offers benefits including Annual Wage Supplement, Variable Bonus, Meal Allowance, and flexible working hours.
Matching Summary
Match Score: 75
Dorsett Singapore is seeking a Reservations Officer to manage reservation inquiries, maximize bookings, and support the Reservations Department. The ideal candidate should have a background in hospitality, strong communication skills, and relevant experience in a hotel environment.
Salary
Annual Wage Supplement (AWS); Variable Bonus (VB); Meal Allowance included
Skills & Requirements
Must-have
Minimum 2 years hotel industry experience
Proficiency in Microsoft Office applications
Strong telephone etiquette and customer service
Nice-to-have
Knowledge of OPERA Cloud reservation system
Ability to multi-task efficiently
Collaborative team environment participation
Key Requirements
Diploma in Hospitality or Hotel Management
Minimum 2 years relevant experience in hotel industry