Not specified; not specified; generous holiday all...
Customer software support experience
Incident lifecycle management within sla
Strong written and verbal communication skills
The role involves providing technical support for clients across a wide variety of functions via telephony, email, and live chat while managing the full lifecycle of incidents within SLAs
Job Summary
The role involves providing technical support for clients across a wide variety of functions via telephony, email, and live chat while managing the full lifecycle of incidents within SLAs.
LexisNexis Risk Solutions is an organization at the forefront of AI use, offering solutions focused on Anti-Money Laundering, Identity Authentication, and Fraud mitigation.
The company offers extensive benefits including health screening, private medical benefits, a competitive pension scheme, and access to employee resource groups with dedicated volunteer time.
Matching Summary
The role involves providing technical support for clients across a wide variety of functions via telephony, email, and live chat while managing the full lifecycle of incidents within SLAs.
Salary
Not specified; Not specified; Generous holiday allowance; Health screening; Private medical benefits; Pension scheme; Share option scheme