Customer Service Representative Spanish Bilingual - Insurance

AAA (Automobile Club)

Houston, TX, US
Base: $24.00 – $26.00ph; bonus/equity: not specifi...
Fully remote
Spanish bilingual fluency
English bilingual fluency
Customer service experience
AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives – fluent in English/Spanish to join our industry-leading Insurance Call Center team

Job Summary

  • AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives – fluent in English/Spanish to join our industry-leading Insurance Call Center team.
  • Answer inbound calls and assist members with questions related to AAA memberships, deliver personalized, proactive solutions, and recommend valuable products and services.
  • Comprehensive Benefits Package including Health coverage, 401(K) with company match AND Pension, Tuition assistance, and Paid parental leave.

Matching Summary

AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives – fluent in English/Spanish to join our industry-leading Insurance Call Center team.

Salary

Base: $24.00 – $26.00/hour; Bonus/Equity: Not specified; Benefits: Comprehensive Benefits Package

Skills & Requirements

Must-have

  • Spanish bilingual fluency
  • English bilingual fluency
  • Customer service experience
  • Fast-paced environment
  • Member-focused environment

Nice-to-have

  • Problem-solving mindset
  • Can-do attitude
  • Adapt to change

Key Requirements

  • Recent call center experience preferred
  • Bilingual skills in English and Spanish required
  • High school diploma or GED
  • Pass background check and drug screening
  • Reside within 80 miles of Houston Branch office

Work Rights

Not specified

Tailored Resume

Cover Letter