Market Manager - Queens Area

Capital One

Astoria, NY, US
Base: $112,100 - $126,000; bonus/equity: performan...
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Manage talent and resources across branches
Lead ambassador team and facilitate experiences
Build local alliances and collaborate with vendors
** Capital One is seeking a Market Manager for the Queens Area, responsible for leading a team of Ambassadors across multiple branches and enhancing the customer experience. The ideal candidate is a proven leader with retail or banking experience and a passion for community engagement and team development. **

Job Summary

  • As a Market Manager, you'll have the unique role of leading an Ambassador team and facilitating legendary experiences for our Customers.
  • You're responsible for managing the talent and resources across an average of 1-3 branches with a team of Ambassadors, to support a large and diverse set of customers across a market.
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Matching Summary

Match Score: 75

** Capital One is seeking a Market Manager for the Queens Area, responsible for leading a team of Ambassadors across multiple branches and enhancing the customer experience. The ideal candidate is a proven leader with retail or banking experience and a passion for community engagement and team development. **

Salary

Base: $112,100 - $126,000; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Manage talent and resources across branches
  • Lead Ambassador team and facilitate experiences
  • Build local alliances and collaborate with vendors
  • Drive continuous improvement and innovation
  • Ensure accountability and drive connection
  • Product expert for client escalations

Nice-to-have

  • Outgoing, passionate people
  • Friendly and engaging demeanor
  • Deep understanding of your market
  • Naturally curious and eager to learn
  • Digitally savvy and tech-oriented
  • Customer advocate and patient listener

Key Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 2 years of Retail, Sales, or Banking Experience
  • At least 1 year of Management or Supervisory experience
  • Bachelor’s Degree
  • 4+ years of Customer, Retail, or Financial Services experience
  • 2+ years of People Management experience

Work Rights

Not specified

Tailored Resume

Cover Letter