Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies
Job Summary
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.
This role will be expected to travel to various Financial Centers within the market.
Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Matching Summary
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.
Skills & Requirements
Must-have
Excellent customer care
Daily transaction handling
Problem resolution
Cash handling
Professional public image
Nice-to-have
Friendly demeanor
Can-do attitude
Willingness to help
Team environment
Flexibility in scheduling
Key Requirements
High school diploma/GED
Minimum 2 years of CSR experience
Ability to perform advanced math functions
Ability to interact comfortably and confidently with the public