Resident Relations Specialist

Apartment Income REIT Corp

Washington, DC, United States
Base: $18-$22ph; commission: competitive with tota...
On-site
2 years customer service experience
Fast-paced service environment
Flexible schedule including weekends
Apartment Income REIT Corp is seeking a Resident Relations Specialist for its property in Washington, DC. The role emphasizes exceptional customer service, resident retention, and managing lease renewals, with attractive compensation and benefits

Job Summary

  • The role focuses on resident retention and managing the entire renewal process to maximize renewals at the community.
  • Candidates will respond to resident complaints, manage move-ins and move-outs, and assist with parking and pet registrations.
  • The position offers a base pay of $18-$22/hour plus competitive commissions with a total earning potential of $60,000-70,000 per year.

Matching Summary

Match Score: 85

Apartment Income REIT Corp is seeking a Resident Relations Specialist for its property in Washington, DC. The role emphasizes exceptional customer service, resident retention, and managing lease renewals, with attractive compensation and benefits.

Salary

Base: $18-$22/hour; Commission: Competitive with total earning potential of $60,000-70,000/year; Benefits: 401(k) match, medical/dental/vision, 25% rent discount

Skills & Requirements

Must-have

  • 2 years customer service experience
  • Fast-paced service environment
  • Flexible schedule including weekends
  • Reliable transportation required

Nice-to-have

  • Goal-driven sales professional
  • Problem-solving techniques
  • Collaborative team player
  • Adaptable to shifting priorities

Key Requirements

  • 2 years customer service experience
  • Proficient in English reading writing speaking
  • Reliable transportation

Work Rights

Not specified

Tailored Resume

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