Field Services Technician I

Astreya

Gurgaon, India
100% onsite
It service ticket response
Av equipment support
Workstation setup assistance
The Field Services Technician I role involves responding to IT service tickets and assisting with workstation setups. Technicians will provide both onsite and remote support for end users, ensuring a high-quality service experience. This position requires adherence to safety protocols and client-specific guidelines while maintaining accurate documentation of support tasks

Job Summary

  • The Field Services Technician I role involves responding to IT service tickets and assisting with workstation setups. Technicians will provide both onsite and remote support for end users, ensuring a high-quality service experience. This position requires adherence to safety protocols and client-specific guidelines while maintaining accurate documentation of support tasks.

Matching Summary

The Field Services Technician I role involves responding to IT service tickets and assisting with workstation setups. Technicians will provide both onsite and remote support for end users, ensuring a high-quality service experience. This position requires adherence to safety protocols and client-specific guidelines while maintaining accurate documentation of support tasks.

Skills & Requirements

Must-have

  • IT service ticket response
  • AV equipment support
  • workstation setup assistance

Nice-to-have

  • customer service orientation
  • effective communication skills
  • team collaboration

Key Requirements

  • High School Diploma or GED
  • CompTIA A+ certification preferred
  • basic knowledge of networking concepts

Work Rights

Not specified

Tailored Resume

Cover Letter