Customer Success is a key role to ensure Workday’s customer happiness and success, acting as advisors and facilitators to our customers
Job Summary
Customer Success is a key role to ensure Workday’s customer happiness and success, acting as advisors and facilitators to our customers.
Customer Success Management (CSM) is Workday’s liaison between our Professional Services and Production Services teams, planning and overseeing enterprise-level support and service activities.
We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive, offering trust to take risks and tools to grow.
Matching Summary
Customer Success is a key role to ensure Workday’s customer happiness and success, acting as advisors and facilitators to our customers.
Skills & Requirements
Must-have
Customer relationship coordination
Customer adoption of solution features
Communicating Workday roadmap
Prioritizing customer concerns
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Curious minds
Shared enthusiasm
Key Requirements
3-5+ years in a customer facing services role
Corporate Financial accounting experience
Functional domain expertise with Financial software