Técnico De Soporte (presencial En Mty- Proyecto Temporal)
DXC
Monterrey, Mexico
3 to 5 years technology industry experience
Windows operating systems proficiency
Ms office 365 administration skills
This role involves providing proactive field support to end users on-site to resolve IT incidents related to software and hardware
Job Summary
This role involves providing proactive field support to end users on-site to resolve IT incidents related to software and hardware.
The position requires managing preventive and corrective maintenance for laptops and desktops while delivering support across hardware, software, and network levels.
DXC fosters a culture of learning, diversity, and inclusion where employees work together to amplify client success through in-person collaboration.
Matching Summary
This role involves providing proactive field support to end users on-site to resolve IT incidents related to software and hardware.
Skills & Requirements
Must-have
3 to 5 years technology industry experience
Windows operating systems proficiency
MS Office 365 administration skills
Hardware troubleshooting for laptops and desktops
Network support capabilities
Ticket resolution and tracking
Nice-to-have
Active communication skills
Team collaboration abilities
Proactive problem prevention mindset
Customer satisfaction focus
Inventory management experience
Key Requirements
Bachelor's degree in Information Technology or related field
Minimum 3 to 5 years of relevant technical experience