Provide timely, accurate and exceptional support experience for our teammates and leaders
Job Summary
Provide timely, accurate and exceptional support experience for our teammates and leaders.
Consistently achieves performance metrics and upholds service level agreement metrics regarding commitments to problem resolution time frames.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Matching Summary
Provide timely, accurate and exceptional support experience for our teammates and leaders.
Salary
Base: $25.30 - $37.95; Benefits: Yes; Bonus/Equity: Not specified
Skills & Requirements
Must-have
timely, accurate, exceptional support
solutions-focused approach
resolve issues upon first contact
achieves performance metrics
upholds service level agreements
strong computer skills
Nice-to-have
passion for service
patience and active listening
tailoring communication
customer-focused mindset
Key Requirements
Bachelor’s Degree in HR, Business, or related field
1 years of HR experience or 5 years customer service