The Senior Manager, Operations - Dispatch Technology will lead transformative technology initiatives that directly impact customer experience and operational efficiency
Job Summary
The Senior Manager, Operations - Dispatch Technology will lead transformative technology initiatives that directly impact customer experience and operational efficiency.
This role offers comprehensive benefits starting day one including medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, and tuition reimbursement.
Ecolab Institutional division serves major brands by providing customized cleaning and sanitizing solutions to meet specific customer needs.
Matching Summary
The Senior Manager, Operations - Dispatch Technology will lead transformative technology initiatives that directly impact customer experience and operational efficiency.
Salary
Base: $120,500.00 - $180,700.00; Bonus/Equity: Eligible for annual bonus pay based on performance; Benefits: Comprehensive benefits package including medical, dental, vision, 401(k), pension, stock purchase plan, tuition reimbursement
Skills & Requirements
Must-have
dispatch technology platform implementation
project and program management
vendor relationship management
cross-functional team collaboration
technology integration and optimization
Nice-to-have
technology adoption and change management
leadership in service-focused business
business-to-business service operations experience
strategic planning and execution
coaching and team development
Key Requirements
Bachelor’s degree or equivalent
8 years professional experience
5 years project/program management experience
Proven experience with Salesforce dispatch platforms