Full-time Spanish/english Bilingual Customer Support Professional - El Paso - (m - F, No Weekends) $17.75/hr
GDIT
El Paso, TX, USA
Base: $17.75ph; bonus/equity: not specified; benef...
Hybrid
Spanish and english fluency
Inbound calls, online chats, messages
Root cause analysis and problem solving
GDIT is seeking a Full-Time Customer Support Professional to manage inbound calls, online chats, and messages in their state-of-the-art contact center
Job Summary
GDIT is seeking a Full-Time Customer Support Professional to manage inbound calls, online chats, and messages in their state-of-the-art contact center.
In this role, you will be trusted to utilize your root cause analysis and problem-solving skills to assist customers, research issues, and provide accurate information.
GDIT offers a competitive pay plus benefits, M-F work schedules with no weekends or late nights, and an opportunity to support a mission that keeps our nation safe and secure.
Matching Summary
GDIT is seeking a Full-Time Customer Support Professional to manage inbound calls, online chats, and messages in their state-of-the-art contact center.
Salary
Base: $17.75/hr; Bonus/Equity: Not specified; Benefits: Variety of medical plan options, dental, vision, 401(k), paid time off
Skills & Requirements
Must-have
Spanish and English fluency
Inbound calls, online chats, messages
Root cause analysis and problem solving
Work onsite in El Paso, TX
High speed wired internet connection
Nice-to-have
Support a mission that keeps nation safe
Embracing autonomy, seizing opportunity
Deliver your best every day
Key Requirements
High school diploma or G.E.D.
Zero or more years of customer service experience
US Citizenship Required
Ability to pass background check, drug screening, and credit check