NWU offers a competitive wage and comprehensive benefits plan including Health, Dental, and Vision Insurance, Life Insurance, Disability benefits, Retirement, a significant vacation and holiday package and 100% tuition discount for dependents after one year of service among other benefits
Job Summary
NWU offers a competitive wage and comprehensive benefits plan including Health, Dental, and Vision Insurance, Life Insurance, Disability benefits, Retirement, a significant vacation and holiday package and 100% tuition discount for dependents after one year of service among other benefits.
The incumbent will work with technology to support employees and students and provide entry level training for users on desktop and laptop hardware and software use specific to each end user/department.
Successful candidates will work typical office hours but may include some evenings and weekends for emergencies.
Matching Summary
NWU offers a competitive wage and comprehensive benefits plan including Health, Dental, and Vision Insurance, Life Insurance, Disability benefits, Retirement, a significant vacation and holiday package and 100% tuition discount for dependents after one year of service among other benefits.
Skills & Requirements
Must-have
Hardware and software installation
Troubleshooting and repair
User training on technology
Inventory management
Security practices and procedures
Nice-to-have
Experience in higher education
Technical documentation experience
Adaptable and flexible
Organizational skills
Detail oriented
Key Requirements
Bachelor's degree in computer science, Information Systems Management or related field, or related work experience
1-2 years computing and technology support experience
Working knowledge of Windows and Macintosh computers and operating systems
Mobile operating systems (IOS, Android, Windows)
Computer networking configuration and troubleshooting