Gatik is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service solution for Fortune 500 retailers
Job Summary
Gatik is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service solution for Fortune 500 retailers.
The Director will build and lead a Customer Success team that serves as the primary point of contact for key customers while coordinating internal partners.
This hands-on role requires combining individual contribution with strategic planning to optimize value delivery for high-profile clients in the retail and grocery sectors.
Matching Summary
Gatik is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service solution for Fortune 500 retailers.
Salary
Salaried; Not specified; Not specified
Skills & Requirements
Must-have
7-10 years customer success experience
3+ years leadership in B2B hardware
Experience with autonomous technology
Program management for deployments
Cross-functional partnership skills
Nice-to-have
Background in retail or e-commerce
Technical understanding of Level 4 autonomy
Proven track record of team building
Strategic vision for service scaling
Key Requirements
Bachelor's degree in Engineering, Business, or related field
7-10 years experience in customer success or account management