Senior Policy Officer

QBE

Technical support and subject matter expertise
High quality work delivery
Effective stakeholder partnerships
The Senior Policy Officer will provide technical support to the team and assist the team leader by being the subject matter expert on the processes handled

Job Summary

  • The Senior Policy Officer will provide technical support to the team and assist the team leader by being the subject matter expert on the processes handled.
  • This role involves building and maintaining effective partnerships with local and onshore stakeholders while ensuring compliance with organizational policies.
  • Candidates should possess strong analytical skills and the ability to identify service delivery performance issues and improvement opportunities.

Matching Summary

The Senior Policy Officer will provide technical support to the team and assist the team leader by being the subject matter expert on the processes handled.

Skills & Requirements

Must-have

  • Technical support and subject matter expertise
  • High quality work delivery
  • Effective stakeholder partnerships

Nice-to-have

  • Excellent customer service focus
  • Adaptable to change in a high changing environment
  • Detail-oriented with strong planning skills

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 2 years relevant experience
  • Preferably with BPO experience

Work Rights

Not specified

Tailored Resume

Cover Letter